ISO 20000 Lead Auditor in India
ISO/IEC 20000 Lead Auditor

Beingcert ISO/IEC 20000 Lead Auditor aims at certifying candidates with Service Management System audit and its process. Show your expertise in audit and Gain an Int'l credential today!

Course Curriculum

Auditors/ Professionals keen to acquire knowledge regarding the Service Management System audit must pursue the globally recognized Beingcert ISO/IEC 20000 Lead Auditor Certification. Candidates can prove their prowess and expertise of the Service Management System (SMS) and learn the implementation process of the audit techniques, procedures and principles. Through the certification, the candidate can showcase their auditor's role and follow up on a management system audit and interpret the relationship between the 20000 family of ISO/IEC 20000-1, ISO/IEC 20000-2 and other frameworks.

of ISO/IEC 20000 Lead Auditor

Beingcert ISO/IEC 20000 Lead Auditor certification testifies that professionals have acquired the relevant understanding of operations of the IT Service Management System as per the ISO/IEC 20000 standard and be compliant with the audit principles. Here are some key benefits of pursuing this certification:


  • Interpreting the operations of a Service Management System as per the ISO/IEC 20000 standard.
  • Develop a sound knowledge of the ISO 19011 guidelines to effectively perform internal audit by complying to the needs laid in the ISO 20000 standard.
  • Acquiring the expertise for monitoring the audit team of the Service Management System.
  • Show candidates have the desired acumen of handling planning, leading audits and curating the reports by complying to the Audit principles.
  • Understanding the requirements of ISO/IEC 20000-1 as per the SMS audit.
  • Relationship with the management processes, compliance issues to fulfil the requirements of stakeholders in an organization.

  • Multiple choice questions
  • No. of questions: 40
  • Max marks: 40, Required marks: 28(i.e.70%).
  • Duration: 60 minutes
  • Closed book

Beingcert ISO/IEC 20000 Lead Auditor Certification is aimed to equip the candidates with the Information Technology Service Management so that they can demonstrate the skills for managing the IT services. The candidates will learn how to comply with ITSM- The Information Technology Service Management, a process-based approach that auditors can learn to prepare their audits concisely. It lays down the necessary management expertise to handle the team of auditors by using audit procedures, principles, and techniques. Furthermore, the aspirants can look forward to applying audit procedures, principles, and techniques as per other correlating standards such as ISO 19011 and 17021.


Who should attend this exam?

  • Experts of the Service Management System.
  • Auditors keen to lead the Service Management System certification audits.
  • Managers/ Consultants looking to hone the service management system and the audit process.
  • Candidates are responsible for maintaining conformance with the SMS requirements.
  • Acknowledging the relationship with the IT SMS, its management processes and fulfilling the requirements of stakeholders in an organization.
  • Performing risk assessment and initiating the audit.

Companies that hire ISO/IEC 20000 Lead Auditor

Many companies across a wide range of industries value the ISO/IEC 20000 Lead Auditor and actively seek out experts to fill ISO/IEC 20000 Lead Auditor roles.

Course Curriculum

While you attempt for this Certification, numerous topics will be covered in the examination. The candidates can download the syllabus provided below to get the complete details of the topics that will be covered in ISO/IEC 20000 Lead Auditor

Frequently Asked Questions