Refund Policy
Beingcert offers certifications and services that can be purchased online or through the use of vouchers. We value the trust of our esteemed clientele and provide a refund policy under specific conditions.
Eligibility for Refund
A candidate will be eligible for a refund only if the cancellation is made at least one full business day prior to the scheduled exam. Alternatively, candidates may use the same exam voucher for any certification exam of equal value.
No Show Policy
If a candidate fails to appear for the exam within 15 minutes of the scheduled time ("No Show"), the exam will be discontinued, and no refund will be issued.
Special Circumstances
Beingcert may consider refund or rescheduling requests on a case-by-case basis in the event of unavoidable or exceptional situations, including but not limited to:
- Medical emergencies (with valid documentation)
- Bereavement (immediate family only)
- Natural disasters or major technical disruptions.
Candidates must provide supporting evidence and submit their request within 3 business days of the missed exam date.
Violation of Exam Policy
Candidates who are disqualified or barred from taking the exam due to policy violations or misconduct during the exam will not be eligible for a refund under any circumstances.
Contact for Refund Support
For any concerns or to request a cancellation or refund, please contact:
Beingcert Support Team
Email: support@beingcert.com
Website: www.beingcert.com