Exam Fees : $200

Customer Service Supervisor

About Exam

Exam Code : CSS02

The objective of the Beingcert® Customer Service Supervisor Certification is to impart knowledge and skills to the individual so that they can competently perform their job in-compliance with international occupational standards. After passing the exam, it clearly ensures that the holder has basic skills and knowledge required to successfully supervise front line employees in a Customer Care functions.

Format of Exam

  • Multiple choice questions
  • No. of questions: 70
  • Max marks: 70, Required marks: 56(i.e.80%).
  • Duration: 60 minutes
  • Closed book

How Does it Help

This certification will help you to boost your career in this area where candidates are looking to find the employment in Customer Service. After acquiring this certification, Supervisor in this area will be able to showcase that they are worthy and well qualified to accept tasks and will able to tackle various customer service leaders. The objective of this certification  is to expand the level of Supervisors in customer service in organizations across the world.