Beingcert ISO/IEC 20000 Foundation certification is aimed at certifying individuals for their understanding of modules of SMS policy, procedures, performance measurements, internal audits, management review and other dimensions etc. The aspiring candidates should have healthy knowledge regarding the approaches, methods and techniques for implementation of SMS respectively.
Who should pursue certification?
- Individuals directly associated with service management
- Professionals or candidates who have attended the main processes of Service Management Systems.
- Individuals are willing to pursue careers in service management.