Certification

ISO 20000 Lead Implementer


Exam Fee: $200

Exam Code: ISO20000LI

With technology, its various components continue to evolve- the service delivery environment is no exception. The service providers strive to become better. To provide a roadmap for rightly implementing the service management system as per the ISO/IEC 20000. The Service Management System is a large modular system that incorporates the aspects of a central system for Planning, Implementing, Managing and Maintaining the Service Management System as per the ISO/IEC 20000 standard. Sound training in ISO/IEC 20000 Lead Implementer training enables one to develop the essential expertise to improve the quality of the services rendered and delivered by an organization that is directly proportional to customer satisfaction and enhancing the overall performance of the organization.


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