Exam Fee: $200
Exam Code: CSS02
The objective of the Beingcert® Customer Service Supervisor Certification is to impart knowledge and skills to the individual so that they can competently perform their job in-compliance with international occupational standards. After passing the exam, it clearly ensures that the holder has basic skills and knowledge required to successfully supervise front line employees in a Customer Care functions.
While you attempt for this Certification, numerous topics will be covered in the examination. Kindly download the syllabus mentioned below for getting the complete details of the topics that will be covered in Beingcert® Customer Service Supervisor .
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This certification will help you to boost your career in this area where
candidates are looking to find the employment in Customer Service. After acquiring this certification, Supervisor in this area will be able to showcase that they are worthy and well qualified to accept tasks and will able to tackle various customer service leaders. The objective of this certification is to expand the level of Supervisors in customer service in organizations across the world.
- Multiple choice questions
- No. of questions: 70
- Max marks: 70, Required marks: 56(i.e.80%).
- Duration: 60 minutes
- Closed book
About Exam +
In Today’s Scenario Customer Services are building up tremendously.
Supervisors working within in the business or in any organization, providing different customer service functions on basis of latest techniques and experiences. Customer Service Management System is a vital foundation for long-term business growth because of the importance of developing a value based relationship with the customers from small customer service departments to the large departments.