Customer Service Consultant, Skills and Training Programs - Beingcert
Customer Service Supervisor

The objective of the Beingcert Customer Service Supervisor Certification is to impart knowledge and skills to the individual so that they can competently perform their job in-compliance with it .

The objective of the Beingcert® Customer Service Supervisor Certification is to impart knowledge and skills to the individual so that they can competently perform their job in-compliance with international occupational standards. After passing the exam, it clearly ensures that the holder has basic skills and knowledge required to successfully supervise front line employees in a Customer Care functions.

of Customer Service Supervisor

This certification will help you to boost your career in this area where candidates are looking to find the employment in Customer Service. After acquiring this certification, Supervisor in this area will be able to showcase that they are worthy and well qualified to accept tasks and will able to tackle various customer service leaders. The objective of this certification  is to expand the level of Supervisors in customer service in organizations across the world.

  • Multiple choice questions
  • No. of questions: 70
  • Max marks: 70, Required marks: 56(i.e.80%).
  • Duration: 60 minutes
  • Closed book

In Today’s Scenario Customer Services are building up tremendously.
Supervisors working within in the business or in any organization, providing different customer service functions on basis of latest techniques and experiences. Customer Service Management System is a vital foundation for long-term business growth because of the importance of developing a value based relationship with the customers from small customer service departments to the large departments.

Companies that hire Customer Service Supervisor

Many companies across a wide range of industries value the Customer Service Supervisor and actively seek out experts to fill Customer Service Supervisor roles.

Course Curriculum

While you attempt for this Certification, numerous topics will be covered in the examination. The candidates can download the syllabus provided below to get the complete details of the topics that will be covered in Customer Service Supervisor

Frequently Asked Questions